The Internet and social media space is growing tremendously and businesses can no longer afford to ignore the sentiments related to their services and products
If you believe your stakeholders' voices are central to your decisions, and need a tool to timely measure, track, analyze, and report at a large scale of social voices and discussions on your brand, product, or service, Resonance Social is the solution for you.
Resonance Social: Four Top Features
How our solution can bring clarity to your business
Unleash the power of your social data with our advanced emotion analysis engine, providing precise and multi-dimensional insights into emotional content. Resonance Social allows you to:
Review comprehensive statistics at a glance.
Track sentiment and emotion trends in detail, customized by topic and time period.
Visualize dominant emotions with dynamic word clouds for positive, negative, fear, anger, sadness, and joy sentiments.
All In One Place
Experience a comprehensive, comparative view of insights drawn from various media sources, all in one place. Resonance Social offers:
Integrated Facebook API to retrieve Facebook public data for seamless connectivity
Access to tweets originating from Singapore and Malaysia for a regional perspective.
Reach into the Singaporean Reddit community for a deeper understanding of local sentiments
Discover powerful insights with our customizable dashboard, tailored for immediate and comprehensive analytics:
Define keywords to efficiently create topics and preview matching posts.
Get clear time estimates for topic creation and data acquisition.
Edit or delete topics based on your evolving needs.
Explore data through interactive charts with clickable trend points.
Filter posts, comments, and tweets by sentiments, emotions, or sarcasm scores
Enhance sentiment analysis with our integrated sarcasm detection engine. Features include:
Display of sarcasm scores and labels for individual comments and tweets.
Overview of total sarcasm-infused comments per post.
Customizable filtering based on sarcasm scores.
Option to toggle sarcasm labels on or off for individual comments and tweets.
Technologies behind: Powered by A*STAR's Research on Affective and Social Intelligence
Differentiating from the competitions
In-house Developed AI Technology
Grounded in advanced research and psychological foundations, it powers our emotion analytic algorithm to deliver deep, actionable insights
Seamless Data Pipeline
It intelligently gathers, identifies, and filters data from diverse social media sources, securely storing it on your server for efficient retrieval
Multidimensional Emotion Analysis
Integrated with CrystalFeel that measures 5 emotional dimensions in intensity scores (fear, anger, joy, sadness and overall valence) to produce more reliable and accurate sentiment reports
Integrated with the innovative Crystalace technology, it expertly predicts the likelihood of sarcasm in expressions, further enriching our emotion and sentiment analysis
Uniquely Singapore Solution
Our AI models are expertly tailored to comprehend the 'shiok' nuances of our local Singlish language
Resonance Social is an advanced social listening platform developed by engineers and scientists from A*STAR’s Institute of High Performance Computing. Powered by our core state-of-the-art sentiment and emotion analysis algorithms rooted in affective and social intelligence research, the platform presents accurate, real-time and interactive emotion analytic dashboards from multiple digital and social media data sources. This reveals rich and actionable insights for ground sensing, especially in public policies, as well as for consumer and market intelligence uses.
Contact us for a demo session
Resonance Social provides users with accurate sentiments and emotions analytics on specifics from a rich blended source of social and digital media. We are happy to hear from you! Contact us today and speak with one of our representatives!